James Michael Jones Jr.
(703)593-1564
Office
(419)787-9296
Professional
Background:
Having
over Seventeen years of experience in the area of Information Technology field,
James has a broad range of skills in the high tech industry.� As a part of Ernst & Young�s professional
services line, James had specific focus on client-based delivery of
technology-oriented projects across a variety of horizontal industries.�� James has a well rounded IT background and an
excellent track record of generating results by leveraging IT solutions,
specifically as they relate to: Client oriented design, Configuration and
support, Network planning and administration, Retail procurement and planning, Help
desk operations, and Application training, overall project management and
General Information Technology consulting.
�
Manage personnel during various stages of product
deployment.
�
Configure and customized all MS Windows clients, windows 3.1
through XP.
�
Windows NT/2000/2003 Server installation, maintenance, and
troubleshooting; tools include; SMS, UpdateEXPERT;�
�
Windows NT/2000/2003 Performance tuning and monitoring;
�
Network planning, installation, and troubleshooting; tools
include: Visio, Land Surveyor. Compaq Insight Manager;
�
Implement and maintain user environments.
�
Implement and maintain network security schemes.
�
Plan and implement backup and recovery plans; tools include
Veritas Backup Exec, NTI Backup Now;
�
Computer hardware configuration design, maintenance, repair,
and upgrades.
�
Microsoft SQL Server installation, system management, and
configuration.
�
Oracle Database Troubleshooting;
�
Website: Statistical applications, Link verifying software, Hit
statistics, and Search engine ranking.
�
Software experience includes: MS SQL Server, Oracle, Exchange,
MS SMS, IIS, Dreamweaver, Photoshop, Fireworks, FrontPage, MS Office Suite, Webtrends,
June
�01 � Present
����������� Independent Contractor
�����������
June,
�98 � June �01
Ernst & Young Technologies � Manager-Web Solutions Group �
�
Led various projects pertaining to the website, coordinating
both marketing and technical resources.
�
Managed corporate website, utilizing a team of six
developers and graphic designers.
�
Performed as a Technical Liaison between the ASP group, and
the E&Y Tax group.� Duties included
assisting in configuration and troubleshooting systems, theirs and ours.
�
Managed various projects from start to finish, coordinating various
resources.
�
Responsible for troubleshooting network-based connectivity issues
between client and their extensive network of remote offices.
�
Gathered information from medical professionals at the remote offices,
diagnosed problems, and corrected any them in a very short timeframe.
�
Solely responsible for the management and coordination of a 1000 device
deployment.
�
Managed quality assurance steps to ensure correct configurations.
�
Acted as the top-level troubleshooter; responsible for guiding the
quality assurance team through more difficult issues.
�
Deployed and performed acceptance testing for all devices, within the
timeframe allotted, ending the project in a complete success.
�
Responsible for the design and implementation of the development
environment to support 35 application developers.
�
Coordinated the transition of developers and their tools between
�
Performed NT Performance tuning.
�
Monitored web traffic and configured load balancing utilizing various
tools including Cisco�s Local Director.
�
Coordinated with Cisco to resolve various IOS issues regarding load
balancing and the application that users were using.
�
Performed as an integral part of the LAN/Wan design and implementation.
�
Managed the build out of the three floors, from pre-construction to
finish.
�
Designed and managed the implementation of temporary work sites.
Feb,
�95 � June, �98
NCR affiliate, NOCRS � Toledo, OH � Technical Expert/Technical
Sales
�
Managed installations, from presales to implementation
�
Repaired various Point of Sale devices (POS)
�
Assisted in the installation and configuration of POS
devices, back office computers, and the networks used to integrate them.
�
Consulted businesses on the best configuration for
maximizing their profits, while minimizing shrinkage.
Nov,
�93 � Feb, �95
United Tote �
�
Repaired and configured pari-mutuel equipment
�
Operated Mainframe that calculated payouts based on wagering
activity.
June,
�88 � June, �92
�
Performed maintenance on electronic equipment for surface
ships.
�
Repaired or replaced faulty parts or subassemblies.
�
Aligned, adjusted, calibrated, and performed preventive
maintenance on equipment.
�
Inventories tools and portable test equipment; completes
maintenance data forms.
�
Performed organizational and/or intermediate level
maintenance on radar. Performed power output checks and minimum discernible
signal tests.
�
Examined standing wave ratio and inspected and located
faulty wave-guide and transmission line sections.
�
Aligned RF, IF and video amplifier circuits for
malfunctions, diagnosed symptoms and isolate malfunctions.
�
Localized and replaced faulty components and parts to
restore equipment to optimum operating condition.